Having a beautiful illustration of her on an oceanfront is absolutely the next best option. Did you find it helpful? Customer service was prompt, professional & friendly in assisting me with a last minute unexpected delivery issue. It looks like I was double-charged. Thank you! International orders: It may take additional days if orders have to go through customs. Have a nice day! Help us improve this article with your feedback. Thanks for your interest in our product. Just wish you could personalize a little more. - If your order has been shipped out, a Tracking Number will be sent to youvia email. Hi Abby Wheelwright, thanks for choosing us and we are extremely glad about that. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this. Shop till you drop at Unifury. DISCOUNT NAME_ discount code isn't valid for the items in your cart. Anyone can write a Trustpilot review. We hope that our products will help you go through this sadness. Color in product may has a little difference depending on material. Personalized T-shirt Gift For Dog Lovers - My Valentine Has Four Legs And A Tail - Gift Box from $32.65. Thank you for choosing us and the suggestion, we will try our best to update more options in the future. My ordered item is produced in ASIA and I am worry about the quality of this product.Some of our items are produced in ASIA. However, if you don't feel satisfied, please contact us to solve this issue. Here are 8 tips for writing great reviews. alibris; Cult Gaia; Sheet Music Plus; Arteza; Pond5; Musictoday; Automotive Unifury's products list is updated frequently. We use cookies to try and give you a better experience in Freshdesk Support Desk. Picture was beautiful. I received my mugs quickly and they are as advertised. Why cant I track my order?- If your order has been shipped out, a shipping information include Tracking Number will be sent to you via email.- If you cannot track order by the provided tracking number, please contact My Unifury Customer Support Team via email support.my@unifury.com to get the tracking link.- If the tracking site has not updated over our estimated delivery timeframe on this link:https://my.unifury.com/pages/shipping-delivery, please contact My Unifury Customer Support Team via email support.my@unifury.com to get specification information. * I never received my package, what should I do? Want more info on My Unifury, check out ourAbout Ussection! 4. Find answers to common questions about discount codes. Your choices of breeds and variations within breeds made it possible to really "nail" the appearance of her FIVE dogs. They were awesome and refunded me for expedited shipping since it arrived way later then it was supposed to. Great concept but will never order again. I love it, I know she will too. The process to contact the company was easy. We are so grateful for the pleasure of serving you and thanks for making our day! The artwork is terrible, and for the money I spent, I was expecting a quality product. - Contact Unifury Customer Service at: support.my@unifury.com if you have any doubts referring to your orders. Let us know if there is anything we can do for you in the future, and thanks for making our day! In case you are stil waiting for our reply, there can be a few delays or involve suddenlt tall volume at the minute. They merely stated this to appear helpful and concerned after I left a negative review. The order status page updates in real time as the status of the shipment changes. The quality is good everything turned out exactly as I anticipated! Please do not worry, we are make sure that we will take care of 100% of your request after that. Until then, were here if you need anything. Hi, thank you for the great review! Purchased a customized mug for a coworker farewell. The only option our customer support team has is to refund or cancel an order. Why was my order unable to deliver? Unifury Business Profile Unifury Custom Service Contact Information 26945 Cabot Rd Ste 106 Laguna Hills, CA 92653-7009 Get Directions Visit Website (727) 767-9682 Customer Complaints 33. We tried the family but then the men looked exactly the same from the back. Unable to find a valid discount matching the code entered. Thank you for bringing this matter to our attention! We are very sorry for any inconvenience this has caused. Their products are wonderful, well made and personalized. Well also assume you agree to the way we use cookies and are ok with it as described in our Privacy Policy, unless you choose to disable them altogether through your browser. This particular mug has a funny design, making it a great gift for those dads who appreciate the humor. Mugs arrived quickly and were exactly as I wanted! -If it has been more than 7 days on a U.S. order or more than 10 days on an international order and your tracking data is still not showing, please get in contact with My Unifury Support Team. We are very sorry that your original purchase did not live up to your expectations, but we look forward to providing a better experience for you going forward! One of the things I never got to do with her is take her to the beach. After your order has been prepared for the shipping process, you will receive a notification of shipment which is included the tracking number.5. You can learn more about what kind of cookies we use, why, and how from our Privacy Policy. When will my card be charged?Just after your order has been successfully placed. It's beautiful, and it's going to be a cherished favorite for years to come! A discount has been applied to this order. This time I asked for a custom edit on one of the dogs on a canvas print, and Unifury went above and beyond for me! Modified on: Fri, 11 Mar, 2022 at 9:50 AM. I had no problems everything went smooth and when my blanket arrived with a mistake on it they sent me a New one, Ordered a pillow - great quality for the money. If you need any help in the future, feel free to contact us. I have never had a company so attentive to my needs. 3. Customer service was prompt, professional & friendly in assisting me with a last minute unexpected delivery issue. Correct text was then agreed & proof read by me. - What about customs? No. We've always been pleased with the choice of designs and end result when received. Purchased the digital file and loved the outcome of the final product. I can not say enough about this company. Their service department and care about customers is non-existent. How can I fix? Let us know if there is anything we can do for you in the future, and thanks for making our day! Generally, you are allowed to cancel or modify order item within 24 hours since order was placed. .. You missed out on over $125.00 in extra sales .. hopefully you will read this and maybe next time a Lassie will be there :(. Come back and see us soon. I had paid for 2-3 day shipping which I still have not received the package. Hi, many thanks for taking the time to share your feedback with us. It is our goal that you are always happy with what you bought from us and thanks for making our day! I have ordered numerous shirts from Unifury. You can find description under the product's preview. Can I request a new one? If you experienced the mentioned cases, please kindly take pictures or videos of the damage or defect along with a clear description of the problem, and preferred action: reshipment or refund then contact My Unifury Customer Support Team via support.my@unifury.com, Facebook messengers. Also thank you for such a quick delivery. if you're reading this page we know you must be disappointed, but the good news is you can use your code for future orders or gift it to a friend. You can safely enter your credit card number via our secure server and purchase directly on my.unifury.com. I ordered two, one was incorrect. We apologize for any inconvenience that this may cause to you.4. Here are 8 tips for writing great reviews. Then another mug arrived, same mug as the 1st! Unifury is the author of this solution article. Purchased a customized mug for a coworker farewell. We always love hearing that our customers are happy. Thank you for loving our product. We want our products to brighten your day! We also ensure all reviews are published without moderation. Companies can ask for reviews via automatic invitations. Always like them. We are so happy that we made a good experience for you. We hope to serve you better in the future. You can find description under the product's preview. Took over 18 emails to get wording correct. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. It was perfect for our family all with furbabies. The carrier does not work on weekends so it takes a bit longer to deliver your package. No. How can I track my Unifury order? The next mug is for me! She truly was - and always will be - the love of my life. Im confident my friend will love this gift after losing her sweet pup. We always love hearing that our customers are happy. Thanks for your kind words. I however do have a complaint .. Please see ourreturn and refund policy for further details. I purchased my first unifury canvas about 4 years ago it means so much to me since my poodle had passed. We are trying our best to make it better.Let us know if there is anything we can do for you in the future, and thanks again for making our day! You can learn more about what kind of cookies we use, why, and how from our Privacy Policy. Were so happy you loved your experience and cant wait to have you back for your next service appointment. Both times I ordered they were given as gifts & both recipients said it was the best gift anyone has ever given them. Have a great day! You can't add another discount. However, the time period above is only approximate and can differ in individual cases. We apologize for this inconvenience! The ornaments are beautiful. The best part I got it before Christmas and I ordered it the week before Christmas!!! Thank you for loving our product. Thanks for your meaningful comment! Also on the pets if you could choose the profile and then size it up or down for the mutts in our life! We have couples best friends. Hi, we are so happy to hear you are pleased with our product. It far exceeded my expectations! You can also contact us via social media channels such as Facebookand Instagram. When customers share the order status page, it doesn't show private information like payment method or addresses. I can not say enough about this company. I ordered two, one was incorrect. . In case you are stil waiting for our reply, there can be a few delays or involve suddenlt tall volume at the minute. Hi, thank you so much for taking the time to write this review! Help us improve this article with your feedback. Find your gift in some ways: Choosing a selection results in a full page refresh. Your comment makes our day. There is nothing such as a photo showing the package was left at my door. How easy is it to get a hold of customer service at Unifury.com? We hope to have more opportunities to serve you. Holiday shipping: Due to certain US and International Holidays, especially in peak seasons, orders may take longer to ship out.5. The total experience with Unifury was positive. The price was fair and the delivery was promt! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Well also assume you agree to the way we use cookies and are ok with it as described in our Privacy Policy, unless you choose to disable them altogether through your browser. Modified on: Fri, 14 May, 2021 at 3:35 PM . Hi, Thank you for being our valued customer. How do I pay? All of them were beautiful and accurate in design and spelling to what I ordered. We also ensure all reviews are published without moderation. Not sure where the disconnect was, and obviously not upset it arrived when I thought it hadnt even shipped yet, but you might want to look into more accurate progress reports.I was beginning to get concerned about delivery as the status hadnt changed from ordered but not shipped for two weeks. This discount has reached its usage limit. Thank you for bringing this to our attention. Contact Page Support Team: Monday - Friday To truly delight loved ones and send something from the heart, there is no need to look further than Unifury. The majority of our orders are processed and shipped within the timeframe we offer above. Just note that the Freshdesk Support Desk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk Support Desk may not work properly if you disable cookies. We work hard to make our product the best it can be. Let us know if there is anything we can do for you in the future, and thanks for making our day! Modified on: Wed, 20 Jan, 2021 at 11:22 AM. Thank you for the amazing products and for making me look good too! Wonderful company!! Check out what 182 people have written so far, and share your own experience. Order number Phone number We just lost our old girl in November. Known as a trusted brand, Unifury offers a wide variety of top-notch personalized gifts with exceptional customer service. Thanks, Kathy. They are both beautiful mugs. - In case the provided shipping address isWRONG, please kindly understand that our company need to pay an expensive amount for each returning item. Hope you have better time shopping with us in the future. It is perfect and the customer service department is wonderful. If you would like to clarify that all duplicate orders are canceled, please reach out to our Customer Service Team HERE within 2 hours of placing an order. They merely stated this to appear helpful and concerned after I left a negative review. Thanks for the awesome review! We are sorry for the trouble you met. I just received my order!!!! I changed my mind on my initial order and they canceled the order so I could make the changes I needed. The backs of my family I chose to have put on the mugs looks exactly like them.
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