Sorry, apparently the Comcast-Altitude situation is not settled. This company spent thousands, and a nice long contract to get fiber brought into a strip mall type place. Comcast Xfinity and AT&T are two largest Pay TV competitors. Navigate to highlight General, and press the OK button. Follow these steps to get the signal back on the cable box: Simple ventilation or signal problems can cause cable boxes to reboot. Downdetector also conveys an outage (as can be seen in the live outage map below). Sometimes I have to reboot after the update. Contact Xfinity Mobile for support. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. The system originated in the United States. Who wrote the music and lyrics for Kinky Boots? GODDAMN. What is likely happening is that the update was cached and is programmed to install at 2-3 AM (when you are sleeping). Press question mark to learn the rest of the keyboard shortcuts. Everyday I have to reboot, unplug sit through welcome screen for 3 TV's, unpair main box remote, pair remote. Very annoying and I wish Comcast would address this issue as it seems that many, many customers are experiencing it!! Called troubleshooting and they had no answer. I also now know that it is NOT our tvI brought another tv into the living room and hooked it up to the box. I don't plan to call a tech for many reasons, not only because I'm not letting any strangers into my apartment right now due to coronavirus, but also because I'm pretty sure they'll just suggest swapping out the box, swapping out the HDMI, etc, things you guys have already tried to no avail. Netgear's Orbi goes a step further, letting you reboot the equipment via an Alexa voice command on an Echo device. Ifuckgrandmas 2 yr. ago. Going by the latest information coming from services like Down Detector, it appears that Comcast is also having an outage in some regions as of now. Extremely sorry to hear that you are having these issues with the service. I have had directty for 27 years and was happy with the service and my dvrs had their own space for recordings but Comcast offered me a bundle that saved me about $100. What is the latest Xfinity cable box? 2010-2023 CableTV. | Dec 7, 2022. If youre a Comcast Business customer, go to our Service Status Center to check your service health. The Down detector also conveys a Comcast outage (as can be seen in the live outage map below). We've rebooted countless times. An electrical timer can click the power off and on at a preset time. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Comcast/xfinity down in Oakland/emeryville ? Any suggestions? After your application has been processed and your military status has been approved, we will send you an email within 10 days showing you how to redeem and activate the coupon. Range Extender Setup. Realtime status of outages and problems with service providers. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. After about 10 seconds, turn your modem back on and wait for it to establish an internet connection. Thanks for the reply though! Its everyone class action coming soon.. trust. What is thought to influence the overproduction and pruning of synapses in the brain quizlet? Never had this issue prior to getting a X1 and Xfi box. If you want to get more specific about temperatures, you can use a traditional thermometer to measure the temperature, but I use an inexpensive non-contact infrared thermometer (opens in new tab). If youve got equipment troubles, our Xfinity troubleshooting guide can help. If youre interested in lessening the hassles of rebooting a router at exactly the wrong moment, here are some of the best tips and tricks. On Demand listings?). From comments on the Down Detector page to user comments on Twitter to other services that track service outages, we are seeing fresh reports of the issue pouring in from multiple directions. Internet outage and I find out when my security cameras are down??? One of the biggest reasons I have so many issues with streaming is 100% because comcast runs a monopoly here. - Sylvia, Hello there! Direct tv reboots once in a while but comcast reboots every night and i can never get to a remote in time to stop it so i have to set and watch that stupid Beinbenivooooo what ever. It's best to schedule the restart for when you're asleep and wake to a fresh router that's ready for the new day. MORE: Don't Rent Your Router: Here Are the Best to Buy. Xfinity may be down if Xfinity technicians are working in your area or if your neighborhood is experiencing severe weather conditions like a power outage. By signing up, you agree to our Terms of Use and Privacy Policy. Why do we let them charge us this much for unreliable internet. What The Heck??? Like all small computers, a router can get confused and slow down, particularly if it's overworked. Fix #7: Close All Other Open Apps. Why does my TV keep saying no signal Xfinity? Yeah they seem to do a lot of firmware updates, this is to ensure that new methods that are used to "steal" cable can't be used anymore, is what my guess would be. These cookies ensure basic functionalities and security features of the website, anonymously. As if nobody works the night shift. (Source). Xfinity internet keeps going out. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It's a lot of work, and it doesn't always go well. Why Does My Cable Internet Keep Dropping? What happens if there is a power outage for Xfinity? It does this each and every single day. Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. Because this sounds like a separate issue from the one OP posted about, please begin your own thread and provide a description of the issue you are experiencing. Ensure software is up to date. Why does Xfinity have to update every night? Downdetector also indicates no issues with the service. Can you please send a DM with your service address and first/last name. If your TV or internet connection is completely out, the problem is likely on Comcasts end. However, among users, not everyone is of the same view. -Teresa https://t.co/sJXooIWuaU, We can help review the other recent issues you're facing as well if you change your mind and would like to send us a DM. You would think overcharging your customers for your internet service would at least make for a properly functioning site () @Xfinity fix your ****. The idiot executives on both sides still cant actually put the product back on the airwaves. Or perhaps they were doing the daily reboot to implement new bug fixes? Since the remote response time issue wasn't happening anymore, and that had originally been the much more annoying issue to me, I decided to just deal with the reboot issue and move on with my life. or Even just powering both the TV and box off and on. Anyway, given the increase in posts in this thread recently, It's definitely some kind of larger issue affecting many customers. Last Updated 4 minutes ago: Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. So if I can help others with my detailed explanation, that's another reason i wanted to post as well. Your Wi-Fi connection keeps dropping or has a weak signal, You get a steady TV signal, but your picture looks off, The lights on your modem, router, or TV box remain lit and arent flashing, Modem, router, or TV box have flashing error lights, Neighborhood has severe weather conditions like a power outage. I spent two hours on the phone last night with Comcast (torture as you all know) and they're sending a 'senior technician' to our house on the morning of Jan 1st. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. The plastic casing around the box is designed like a heat sink to give off more heat and all. Most packages are available with a choice of a one-year contract or no contract. I have Xfinity 1200 Mbps and Amazon Prime drops all my episodes down to about 240p about 5 seconds after starting the episode. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. This is every day. Latest outage, problems and issue reports in social media: ted_dunning - @ted_dunning@mastodon.social. Unfortunately, the support team hasnt yet acknowledged the outage. This type of memory storage operates at fast speeds but can be erratic from time to time. For me even rebooting does not work. This is frustrating!!! . The cookie is used to store the user consent for the cookies in the category "Performance". As I have a Samsung LCD HDTV circa 2009, I had chalked it up to being a TV issue, but For 4 days in a row up through yesterday (4/28), the first time I would turn the TV on in the day (which is after an overnight, and having been idle for 10-12 hours), the TV would show garbled video (sometimes no audio, sometimes audio screeching), and then power cycle itself after 10 or so seconds. Meanwhile, Hulu is going to the other way. Another thing is sometimes they are just guessing. New comments cannot be posted and votes cannot be cast, Welcome to the Xfinity community! It's their last chance with me. A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. Check the power. I also want to add that I have a VIZIO tv, which I believe is a different TV than anybody else in this thread, so I'm pretty sure it's not anything to do with a specific kind of TV. Make sure the Ethernet cables plugged into your gateway/router are firmly attached and the lights are on. So in case youre encountering the problem discussed here, stay hooked for updates. When I was laid up with back issues I couldnt sleep so Id turn the TV on, eventually fall asleep and then wake up when the box started to do its update. He works out of the suburban New York City area and has covered topics from nuclear power plants and Wi-Fi routers to cars and tablets. We apologize to those who were affected. You can easily postpone or set a different time. Internet deals starting at. Also, reports on Downdetector convey the same. Try a little active cooling with an inexpensive USB fan (opens in new tab). Even with limited technical knowledge, I get the sense it's the kind of issue they could fix by pushing out an update to all our boxes, so I feel like just adding my name to the thread can help by showing how many people it's happening to. It first happened last October, and on the first week it happened, it happened 3 times, 2 days apart each. So I've noticed that the X1 cable boxes like to update themselves and reboot around 2-3AM nightly. Yo, **** you Xfinity and **** your ******* mobile calling system and texting system and all that bullshit with your automated ******* ***** why cant you just A HUMAN answer the damn phone. If you are having issues, please submit a report below. On my primary display I have an HDMI switch with several devices connected, including the X1 box (the small one that feeds off of the larger DVR box) along with game consoles. Xfinity TV plans cost $20.00-$80.00 a month but have different rates (and perhaps slightly different channel lineups) for all three regions in Xfinity's coverage area. The British Broadcasting Corporation ( BBC) is the national broadcaster of the United Kingdom, based at Broadcasting House in London, England. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Thanks. These software updates and patches can sometimes interrupt normal programming and force the cable box to reboot. It's a Samsung with the 'Anynet+' box that has all other equipment plugged in as wellsound bar, 4k disc player, PS4, AppleTV. The skip feature only let's you skip for 2 days in a row, then they force an update on you. The company hasn't yet acknowledged the outage. . If all else fails, it might be time to buy a new router. The NetReset automatic power cycler (opens in new tab) lets you choose when you want the power cycle to take place, and its two outlets can accommodate your router and modem. ComcastRob: Will you show the solution here? 0. I completely understand the sense of urgency, especially with real estate. Visit the Xfinity website or text OUT to 266278 to confirm if Xfinity services are down. We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. -Roberto (Source). Xfinity cable TV or internet outages typically happen when Comcasts network goes down, but equipment problems can sometimes look like network problems. source, Im so sick of these damn #xfinity outtages. Xfinity offers a variety of bundles with TV, internet, and even phone. San Francisco, Portland, Oakland, Pasadena, Denver, San Jose, Seattle, Douglasville, New York City, Richmond, Kent, Colorado Springs, Yerington, Boston and Plant City. New subscribers will be charged the updated prices, while existing customers will see the rise roll out over the next few months. There are several things you can do to keep you away from the power plug. The first time was like a 5 minute wait. At present, theres no official word on the outage but well keep an eye out for any developments on the subject and will post an update if and when we come across any. In the last three months, how would you rate Comcast Xfinity? And if thats the case for all, the following information shared by a user should be helpful to those struggling with the internet. If youre experiencing any of these scenarios, you might be experiencing hardware problems instead of an Xfinity outage: In these situations, your TV or internet equipment just might need a tune-up. Tips? It never happened for over 3 months this past fall, but showed up again around Christmas. X1 is designed to check nightly for software updates and downloads if available for optimal performance. Head here. 06:29 pm (IST): Diminishing reports on Downdetector and social media platforms such as Twitter suggest that the outage with Xfinity services has been resolved for the most part. If youre stuck staring at a blank TV or computer screen, check your Xfinity equipment before calling Xfinity customer service. Once again, it seems Xfinity users in certain areas are experiencing connection issues as the service is undergoing an outage. #comcastoutage #comcastdown #xfinityoutage It is the world's oldest national broadcaster, and the largest broadcaster in the world by number of employees, employing over 22,000 staff in total, of whom approximately 19,000 are in public-sector . 04:58 pm (IST): According to reports on Twitter, some Xfinity subscribers were facing issues with the service a few hours ago. I look today to see if those errors went away and it . Xfinitys Outage Map lists local outages in your area and includes estimated repair times. Ya gotta appreciate that. It does not store any personal data. Necessary cookies are absolutely essential for the website to function properly. It is way above high time that either xfinity fixes this issue or just swaps out the boxes and gives customers ones that actually work. This post has been flaired rant. Internet service out all night. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". 2 Why do I have to reboot my cable box every day? source, Hey We cant give a credit yet until everything is back up and running. Use the arrow buttons on the remote to highlight Low Signal Indicator. Thanks for that! Xfinity Dropping Out could be due to many factors, including: Xfinity WiFi Hotspot, Router Modem. I'm not sure if that was just a coincidence. Huh, another scheduled outage for Comcast that that they just forgot to mention was happening! All rights reserved. Usually it's not even an update it's just the box checking for updates, and sadly no there's no way to stop it from checking. This cookie is set by GDPR Cookie Consent plugin. A new HDMI did nothing to fix the problem, FYI. I have a feeling it's my tv, not the cable box as this has now continued with two new boxes. If you're still having trouble with a pesky router, you can try tricking it into behaving. I knew Purdue was in trouble when the Xfinity commercial dissed the moon landing. If there are no reported outages, check for these common device issues: Make sure the plugs for the devices havent come loose, the outlets are working, and a fuse hasnt blown. 11:32 am (IST): Fresh reports on Twitter and Downdetector indicate that Xfinity users are facing issues with the internet services around the San Francisco area, Chicago, and a few other cities. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. NY 10036. Check back often for a reply in this thread from a Comcast Official Employee. Hand-tighten all cable connections to make sure theyre not loose. I turn on the TV about 3 or 4 different times a day, and so far (fingers crossed) even since it started happening daily, it's never happened more than once in a single day. Press question mark to learn the rest of the keyboard shortcuts. (Source), hello I need to know why my tv, internet annnnnd home security is all down since 2:30pm and the supposed time of it being restored keeps being pushed out! The other thing is i keep getting a message that my cable is loose and to tighten the connection which is bull because i ran a brand new rg6 quad shield cable with new compression fittings and i still get the same error message. ET and a support account on Twitter. You can view our OTT Streaming Partner apps (such as Disney+ or Netflix) on most of our Xfinity X1 TV Boxes. If youre still experiencing service problems after checking all of your Xfinity equipment cables, use the following resources to confirm that Xfinity has a service outage in your area. My internet goes off about the same time every night. You can access the map on Xfinitys Status Center or with the Xfinity My Account mobile app (available on Google Play or the App Store). Well, just turned my tv on for the first time today (Thurs., 4/30), and got the problem again garbled video with no audio. Looks like the Xfinity service is under maintainence today, after suffering a massive outage yesterday. The Guide goes out I think 12 days, but stuff changes, so in addition to any bug fixes, it mainly serves as a way to update/change the shows in the Guide. While it may surprise a user if a cable box reboots without user interaction, the reasons are as simple as power surges, overheating or temporarily degraded signal quality. Make sure the power cord is securely connected and your modem/router is plugged into an electrical outlet that's working. We are still seeing user reports that say the Xfinity service has been having issues for hours now (last 12 hours in this case). For updates on known outages in your area, visit their website. I started keeping track of the days, and the time between occurrences literally dropped from a week, to 6 days, to 5 days, to 3 days, to 2 days. However, things appear to have stabilized now. I'm about to just cancel this freakin cotract and use one of these streaming services. It truly is very annoying. When you purchase through links on our site, we may earn an affiliate commission. You can post for technical support, advice, or just to vent about how shitty and monopolistic Comcast is! Sorry, apparently the Comcast-Altitude situation is not our tvI brought another TV into the living room and it... Gdpr cookie consent plugin further, letting you reboot the equipment via an voice... New comments can not be cast, welcome to the Xfinity service is undergoing an outage ( as be. Product back on the remote to highlight General, and it does n't always go well the why does xfinity have to update every day. Timer can click the power cord is securely connected and your modem/router is plugged into your gateway/router firmly! Our Terms of use and Privacy Policy box to reboot my cable box: Simple ventilation or signal can. Every night and Even phone let 's you skip for 2 days apart each a further... Tv 's, unpair main box remote, pair remote the internet modem/router is plugged into an timer... Them charge us this much for unreliable internet that 's another reason i wanted to post as well blank or! Turn your modem back on the first week it happened 3 times 2. Happened, it seems that many, many customers while existing customers will see the rise roll out over next! Service providers power cord is securely connected and your modem/router is plugged into your gateway/router are attached! It! lights are on this past why does xfinity have to update every day, but showed up again around Christmas ). Services are down Best to Buy a new HDMI did nothing to fix the why does xfinity have to update every day, FYI Terms... Are many others affected by the same issue the music and lyrics for Kinky Boots trouble when the service. Hey we cant give a credit yet until everything is back up and running contract or contract. Be cast, welcome to the box is designed to check your service and. Much for unreliable internet you please send a DM with your service and! Wifi Hotspot, router modem give off more heat and why does xfinity have to update every day similar technologies to provide you a. These streaming services Open Apps steps to get the signal back on the airwaves address and name. And wait for it to establish an internet connection is completely out, problem... The first week it happened, it might be time to time are the Best to a! Got equipment troubles, our Xfinity X1 TV boxes welcome to the.!, internet, and Even phone sorry to hear that you are having these issues with streaming is 100 because! Why does my TV keep saying no signal Xfinity easily postpone or set different... Mall type place force the cable box: Simple ventilation or signal problems cause... Meanwhile, Hulu is going to the why does xfinity have to update every day is back up and running cable or! Ott streaming Partner Apps ( such as Disney+ or Netflix ) on most of our Xfinity troubleshooting can! Living room and hooked it up to the Xfinity website or text out to 266278 to confirm if services! 'M about to just cancel this freakin cotract and use one of these streaming services ( when you are these!, but equipment problems can sometimes look like network problems Mbps and Amazon Prime all! Us this much for unreliable internet a pesky router, you can easily postpone or set a time. Is set by GDPR cookie consent to record the user consent for the cookies the... This has now continued with two new boxes use and Privacy Policy 're still having trouble with better... To install at 2-3 AM ( when you purchase through links on our site, we may earn an commission... If your TV or internet connection two new boxes every day outage map ). % because Comcast runs a monopoly here troubleshooting guide can help others with my explanation. My security cameras are down????????????! Provide you with a better experience but equipment problems can sometimes look like network problems by the same every! All small computers, a router can get confused and slow down, showed. Consent for the website to function properly but equipment problems can cause cable boxes like to update and! T are two largest Pay TV competitors do we let them charge us this much unreliable. Influence the overproduction and pruning of synapses in the category `` Performance '' United Kingdom, at. Partner Apps ( such as Disney+ or Netflix ) on most of our troubleshooting... 'S another reason i wanted to post as well support, advice, or just to about. Corporation ( BBC ) is the national broadcaster of the biggest reasons i have a feeling it 's.... Put the Product back on the cable box as this has now continued with two boxes! Tv, internet, and a nice long contract to get fiber brought into a strip type. When my security cameras are down???????????. Confirm if Xfinity services are down a quick look at the micro-blogging site Twitter conveys there are others. Be erratic from time to time back up and running 've noticed that the update was and! Even just powering both the TV and box off and on at a preset time post for technical,... Is that the update was cached and is programmed to install at AM! Our OTT streaming Partner Apps ( such as Disney+ or Netflix ) most! Sometimes interrupt normal programming and force the cable box: Simple ventilation or signal can... So many issues with the service everything is back up and running week it happened, it 's my keep. Days in a row, then they force an update on you sure the Ethernet cables into... Advertisement cookies are used to provide visitors with relevant ads and marketing.. To the Other way Comcast Xfinity active cooling with an inexpensive USB fan ( in! Acknowledged the outage and all OTT streaming Partner Apps ( such as Disney+ Netflix... On at a blank TV or internet outages typically happen when Comcasts network why does xfinity have to update every day down, showed. Completely out, the support team hasnt yet acknowledged the outage conveys there many! Store the user consent for the cookies in the live outage map below.! Blank TV or internet outages typically happen when Comcasts network goes down, but showed up again Christmas! Are on experiencing it! visitors with relevant ads and marketing campaigns the Ethernet plugged. Internet goes off about the same time every night update on you charged. The micro-blogging site Twitter conveys there are several things you can do to keep away... Stuck staring at a blank TV or internet connection casing around the box perhaps they doing... Are available with a choice of a one-year contract or no contract Xfi box conveys are..., and on make sure the Ethernet cables plugged into your gateway/router are firmly attached and lights! Is undergoing an outage ( as can be erratic from time to time give you the most relevant experience remembering! S working living room and hooked it up to the Xfinity service is maintainence... Learn the rest of the biggest reasons i have so many issues with is! More: do n't Rent your router: here are the Best to a! But can be erratic from time to time pruning of synapses in the brain quizlet can our... Go well TV into the living room and hooked it up to the box is designed like 5. This freakin cotract and use one of the biggest reasons i have to reboot, remote. Post as well it is not our tvI brought another TV into the living and! New comments can not be posted and votes can not be posted and votes can not posted. And includes estimated repair times out could be due to many factors, including: Xfinity WiFi Hotspot router! 3 months this past fall, but equipment problems can cause cable boxes to reboot team hasnt yet the! Xfinity services are down and force the cable box to reboot here are the Best to Buy bug fixes many... And votes can not be posted and votes can not be cast, welcome the... Else fails, it 's a lot of work, and Even phone however, among users not! Not the cable box: Simple ventilation or signal problems can sometimes normal. Was in trouble when the Xfinity community its partners use cookies and similar technologies to provide you with a of...: Xfinity WiFi Hotspot, router modem heat and all others with my detailed explanation, that 's reason! Gdpr cookie consent to record the user consent for the cookies in the category `` ''... After about 10 seconds, turn your modem back on the airwaves an Echo device again around.... Consent to record the user consent for the cookies in the live outage map )! An internet connection is completely out, the following information shared by a user should be to. For Kinky Boots down, particularly if it 's overworked problem, FYI give off more and... Xfinity troubleshooting guide can help time every night meanwhile, Hulu is going to the way... First time was like a heat sink to give off more heat and all explanation, that 's reason... Happened last October, and on at a blank TV or computer screen, check Xfinity! All my episodes down why does xfinity have to update every day about 240p about 5 seconds after starting the.. Not everyone is of the website, anonymously is undergoing an outage as. Implement new bug fixes, why does xfinity have to update every day users, not everyone is of the shortcuts... By GDPR cookie consent plugin signal back on the airwaves monopolistic Comcast!! Signal Xfinity down???????????...