the extra charge on arrival. Then 130 it serve a light lunch snack toasted ham cheese sandwich lovely beverage help your self . The snack bar is open when the restaurant isn't so your never without food options throughout the day. WiFi is available in all areas and is free of charge. There is also a kids pool with slides and a small adults only pool. Cobbedaluz1 14 3 Reviewed February 5, 2023 Excellent service and excellent food. The buffet style was plenty of choices ever meal time breakfast ends at 10am but theres a snack bar open till 12 still serving breakfast. Rooms although basic were very clean and had all the required amenities including a free safe. Please see our partners for more details. Rooms although basic were very clean and had all the required amenities including a free safe. Just returned from a stay at the Waikiki and honestly one of the best hotels I've stayed in. Please see our partners for more details. Bar- Men behind the bar were lovely and quick, always happy to serve you and up for a chat. I just cannot imagine from reading other reviews, where the problems are. The rooms were cleaned daily and the cleaner was so friendly always smiling and saying good morning. Wash it down with a glass of reasonable white and what's not to like right ? There is a free courtesy bus to take you to the beach but if you're able to, then the walk is very nice.Reception: We were greeted with a warm smile, given all of the information we needed about our all inclusive stay, along with a map and pointed on our way. Kind regards Rayco Ortiz. Good choice of breakfast and evening meal tea coffee cold drinks wine and beer are free with meal.. safe is free. We are very glad to know that your stay with us was so nice and we hope you will return soon. There is a fitness center, solarium, and a basketball court available. Clean and spotless. My mum said she would go back. Maspalomas dunes and beach are a 5-minute drive from the property, and Gran Canaria Airport is 19 mi away. We hope to see you in the near future again!Best regards Rayco Ortiz. . The hotel bar was very quick service even during peak times and staff were very helpful. Your trust motivates us to keep up the good work.We would love to welcome you back on many more occasions. WiFi is available in all areas and is free of charge. Prices are the average nightly price provided by our partners and may not include all taxes and fees. When I arrived they had already charged the credit card I used to secure the booking. Active travelers can enjoy amenities like beach volleyball and basketball at this hotel. Parking: Free! Good location. We promise you that we will do all our best to make your experience better. Lock in the lowest price from these sites. Availability confirmation and instant booking. Wanted to play basketball but they didnt have any basketballs. A shame as this is my only negative comment.Room: We managed to get a top floor room, which was perfectly clean. Breakfast -Lunch - Dinner is all plentiful Fruit plentiful Each air-conditioned room in this hotel comes with free WiFi, 2 single beds, a flat-screen TV, and wardrobe. We hope to see you soon again for a very nice holiday in Servatur Waikiki. Servatur Hotels, Director General at Servatur Waikiki, responded to this review. The bathrooms have a hairdryer, sink, loo and a fab powerful shower with instant hot water. Beach access. HONOLULU, HAWAII MATCHBOOK COVER: GREAT WOK OF CHINA CHINESE FOOD MATCHCOVER -D. $4.23. The swimming pools werent the warmest but the children enjoyed swimming for short periods. Ice is readily available along with orange and lemon slices (if needed)Restaurant/Food: I want to end this review on the highlight for us. This wasn't a bleach mop or anything like that, it was cleaned - properly. The food was delicious with a good choice of hot & cold food options and self services drinks. . on arrival we were asked to pay extra. Do not forget that you can send us your preferences in our email waikiki@servatur.com. We were AI so had all our meals there. Felt crammed with two parents and a toddler. Large continental options , yoghurt and fruit bar. Then if you've managed to not find anything to take your fancy - you get to the hot breakfast. Hope that the rest of your stay will be pleasant. Kind regards,Yana SiaminskayaReception Servatur Waikiki, I am on my third day of a 10 day stay at this hotel and despite some trepidation after reading some of the reviews I can only say its one of the best hotels Ive ever stayed in.The staff are all lovely and very attentive from the reception staff to the restaurant staff and the bar staff.The rooms are clean and all have a balcony dont worry about the lack of a kettle as you can hire one from reception for 10 refundable.The food is excellent and so much Choice,I honestly dont understand some of the negative reviews about the food because quite honestly if you cant find something you like here then you are a lost cause or just looking to moan.Entertainment every night we had a Beatles tribute last night and Micheal Buble tonight.My girlfriend and I have already said wed come back.Dont delay book today you wont be disappointed, Dear Kevin,Thank you so much for staying in our hotel Servatur Waikiki and letting us know your experience. Ours looked out over the adult only area, town and down to the sea. Disclaimer: This is not an official website. This hotel offers an on-site restaurant and bar, terrace, and shared outdoor swimming pool. If you are going all inclusive here then beware of bad manners and watered down alcohol, such a terrible attitude and the alcohol is the cheapest of the cheap, will never return. We assure you that we have taken note of what has been described and will study all possible improvements.We hope that you can give us another chance in the future to make your holidays better. Fitness centre. Rates from $54. Leave us your email and an agent will offer you the best option according to your search. Cant really fault this hotel, plenty of choice at meal times, staff very friendly rooms cleaned every day, FREE safe in room even a bottle of bubbly left in the room for my wife's birthday, nice little fashion show for the ladies most days, would definitely return. Prices are the average nightly price provided by our partners and may not include all taxes and fees. You can find a shopping center 2,950 feet from the hotel. Which was brilliant.The whole hotel was smoke free apart from a separate area to accommodate smokers.We were on half board only but feel the hotel caters more for all inclusive guests. Hello Mr. Kevin Philips.Thank you so much for choosing Servatur Waikiki for your holiday. 8 mins walk to centre and beach. The snack bar is open when the restaurant isn't so your never without food options throughout the day. Hello Mrs.NatalieThank you so much for your review and for the good things. Other nights were chops, roast chicken and I think duck ?The snack bar was also extensive (for a snack bar) - usual burgers, hot dogs etc. anyway getting in the room it was no different to what we paid. Some chefs were clearly better than others at burning the food. there were lots of kids but I still managed to find a quite spot. Servatur Waikiki has a 24-hour front desk and offers currency exchange services. Good to read, that you liked the location of the hotel. One buffet-style restaurant: Main restaurant Breakfast: 07:30 - 10:00 Lunch: 13:00 - 15:00 Dinner: 18:30 - 21:45 Drinks and snacks Selected bar: Drinks: 10:00 - 00:00 Small snacks: 12:00 - 17:30 Seasonal openings | Dress code may apply | Alcoholic and non-alcoholic drinks are local Other Information All buffet meals, snacks, and select beverages included; Activities and facilities/equipment . Really its a 4.5. Thank you so much for these kind words. Free private parking is . And he didn't even ask what day we were checking out. Just perfect. Best price guarantee on our site. It would be a pleasure for us to help you with everything we need.Warm regards from all our staff,Yana SiaminskayaReception Servatur Waikiki. Nice and clean room. SAVE UP TO 15% See all eligible items and terms. There is a fitness center, solarium, and a basketball court available. I did find the staff at the bar a little rude to be honest my mum said the same when she was ordering drinks, we was paying for the drinks as we was half board however they was quite rude. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Servatur Waikiki is located in Playa del Ingles, a 5-minute drive from the beach. The room are two single beds joined together which do come apart very easily(well for us it did) you have to keep pushing back together. Servatur Hotels, Director General at Servatur Waikiki, responded to this review Responded December 20, 2022 Dear guest, Thank you so much for visiting Servatur Waikiki and for sharing your experience with us. The rooms all have a balcony & were cleaned everyday but not sure the bedding & pillowcases were changed everyday - but the staff & service was good they would do anything to please you - just ask . Depending on which side your room is on it can be a bit windy. The hotels Entertainment is advertised on a Electronic board right outside the main dining area informs you of all the Entertainment going on during the day & for the weeks (Really Nice) Servatur Waikiki is located in Playa del Ingles, a 5-minute drive from the beach. Jury is still out on whether the pool is actually heated tho. helpful and relaxed the food was amazing and very nice they had a variety of food and plenty to eat for our daughter. Just by walking away from reception, past the bars, adult only and food areas, it is clear they take great pride in providing a clean holiday experience. The room are two single beds joined together which do come apart very easily(well for us it did) you have to keep pushing back together. All the staff work very hard each day to make our guests feel like at home and we looking to future to give always a better service. Taxes and fees that are shown are estimates only. The air conditioning wasnt the best but was left on all day in the end so it wasnt so hot to come back to. We appreciate all feedbacks, as it allows us to continually improve the experience we create for our guests.We would like to thank you for positive aspects of our hotel you mentioned. Tripadvisor performs checks on reviews. Introduction. The buffet style was plenty of choices ever meal time breakfast ends at 10am but theres a snack bar open till 12 still serving breakfast. The lifts in the yumbo are dangerous. We went to the main desk to see if they could do anything she rang the restaurant and gave us paper to show which we did and the restaurant still said everything has nuts in so we had to wing it or go for dessert elsewhere but that's the only issue I had. Hello Mr.SmastWe are sorry to hear that your stay in our hotel did not meet your expectations. Excellent service, price, confirmation and request to be next to family which was accommodated.The reception team were great, as were the rest of the staff (apart from a lady bar tender who could be a bit short at times) but I guess shes working hard all day. Servatur Hotels, General Manager at Servatur Waikiki, responded to this review Responded January 15, 2023 Hello Mr.Chris B. It is a pleasure to know that we achieved your expectations and you are having a really good holidays with us. Do not hesitate to contact us at waikiki@servatur.com to make us know your wishes and preferences. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Servatur Waikiki is located in Playa del Ingles, a 5-minute drive from the beach. Lots of units in local commercial centres are closed or vacant. My feet were black from walking around the room after a shower. entertainment in the evening is not good I didn't enjoy that. Bar- Men behind the bar were lovely and quick, always happy to serve you and up for a chat. Here you can also find a variety of arcade machines.Entertainment isnt the best Ive ever seen. I have mixed feelings , feel like I loved eating out and wandering around more than the actual hotel. which could have been a disaster as it was a all inclusive package and didn't expect sudden charges like that. Glenn, Dear Glenn,Thank you so much for your nice review about your stay in out hotel Servatur Waikiki. Please note that all Special Requests are subject to availability and additional charges may apply. Rooms were cleaned every day. If you have any questions regarding the facilities or services provided at Hotel Servatur Waikiki, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking. Description. But everybody likes something different. )- Main pool is large and the whole hotel has a real buzz about it due to the way its set out. Breakfast was a personal fave with many options such as crossiants, pancakes to yoghurts/fruit and then a full english. There are similar hotels available. The pool is very large and could always get a sunbed. Cocktails were delicious and alcohol was given generously even though its all inclusive! The hotel rooms were spacious for two people and cleaned excellently each day with towels replaced, lifts functioned efficiently considering we had to go up and down 8 floors each time even during busy periods such as breakfast time! Skip to main content. Positives outweigh the negatives and with some improvements to the food options it could be a fair bit better. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I definitely recommend this hotel cant wait to return. Great stay, good food and a nice room with a view. Only down side is having food allergies some of the deserts aren't clearly labelled so I was limited in choice as the staff couldn't really tell me the ingredients, I went to the reception and she gave me a card to take stating my food allergy however the staff still couldn't really help distinguished the food I was asking about, this is a constructive criticism for improvement for the hotel but doesn't diminish from the overall great culinary experience. We have on reception kettle for clients, only for 10e deposit. I suppose the sun is scotching hot so it makes up for it. We stayed for one week 14th to 21st January 2023. The hotel is really clean and housekeeping do a brilliant job. Next there is a section of many different cheeses and hams, before you get to the cold section, which had the usual salad items, but which on some days included smoked salmon (great too).Then there is the cereals section, aimed mostly at kids, before you get to the fresh fruits - fresh papaya, kiwi, bananas, apples, pears and plums !! I would recommend it and will stay again next year.Well done Waikiki. there was Never a shortage of food here - Chefs are there on hand in the Restaurant all the time & staff always clearing the plates when finished with it. I always like the facilities for children,staff and good food, I ask twice for my two single beds to be united because they were spliting and i couldn't sleep so well with my sun and husband,reception staff were not to helpfull, Since its all inclusive and theyre serving food from around 7am until midnight at different restaurants you can only imagine the ton of work to put in. The room had a safe, which as above was setup with your wrist band, a sofa and a TV - the sofa I used only to put clothes on and the TV - well we can't comment - we didn't watch it. Sometimes the signs werent clear but there is always chefs about to ask. The sea was warmer when we went to the beach. Food - big buffet, various types of meat, bread, pizza and pasta as well as desserts. There is a TV but not many English channels. Do not forget that you can write to us to know your preferences. We were in block C floor 8 (top floor) overlooking the large pool and evening entertainment, it was a bit mediocre but did finish around ten.We're were spoilt for choice location wise , the yumbo, down by the beach and to the small roundabout and left for restaurants.Wasn't impressed with the cleanliness of the room to be honest. Would be worth having some security as there was a small group on the last night who were drunk and spoiled the evening for a lot of people.Overall, for the price it was a very good stay. Dear Z3253OWkarolinas, Thank you for sharing your stay at Servatur Waikiki. Cocktails were delicious and alcohol was given generously even though its all inclusive! Avenida Gran Canaria, 20, 35100 Playa del Ingles, Spain. Pools- The main pool was spacious with a number of sunbeds available and close to the pool bar! We are very glad that you enjoyed your short stay with us. It was in a great location only a 10/15 min walk from the beach, right next to supermarkets and a 25 min walk to the famous dunes which were stunning both during the day and in the evening whilst watching the sunset. The staff clear up quickly and its kept very clean. We are surprised by your review. When we first came we had a travel cot in our room which we was happy about The kids pool and park with sand was amazing for our daughter she loved it we felt like we could relax here we was treated well on our stay we would stay again nice selection of drinks to try from also plenty of water and juice for our daughter and milk from the bar.We also did a safari tour which was amazing we payed at reception. Didnt have any basketballs Airport is 19 mi away actual hotel where the problems are cleaned daily and cleaner! A small adults only pool signs werent clear but there is a center. Was n't a bleach mop or anything like that, it was cleaned properly... 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