Here's how to assign its value. Join us each morning for breakfast small plates and each evening for pu pus. Gather at our beachside restaurant Hale Moolelo or in the Lnai. The adults only pool up above was very pretty and perfect for a calmer atmosphere. Priority Pass Select membership (enrollment required), May not make sense if you don't stay at Marriott properties. Terms apply to the offers listed on this page. Part of that push is the new Malama program, where travel industry partners connect with local organizations to provide meaningful ways for guests to volunteer their time while visiting the islands. 3 points at Worldwide Restaurants and on flights booked directly with airlines. By 4 am they are gone. Found in our Maui resort's Hkpaa tower, the Lnai is our exclusive venue for extraordinary cultural experiences. Discover the ancient Hawaiian art of weaving coconut palm fronds into hats, baskets, fans, and more. Dip your toes in our unique cocktail pool water while soaking in sunset views and sipping on crafted concoctions. We stayed here for a week and i was sad to leave. To put it mildly, the renovations are stunning. Welcome to The Westin Maui Resort & Spa Experience the essence of Hawaii in Maui Discover our Maui resort's newly renovated luxury tower, Hkpa'a, when you stay with us near Wailea. See 6,623 traveler reviews, 4,973 candid photos, and great deals for The Westin Maui Resort & Spa Ka'anapali, ranked #25 of 30 hotels in Lahaina and rated 4 of 5 at Tripadvisor. Her knowledge of the island and recommendations were impressive. We stayed in the Hokupa tower, which is the newly renovated tower with private access to the Lanai lounge. Earn 6 Marriott Bonvoy points for each dollar of eligible purchases at hotels participating in the Marriott Bonvoy program. To put it mildly, the renovations are stunning. The resort is located directly on a long stretch of beautiful beach and we got an oceanfront room. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations with our redesigned guestrooms and The Lanai. Sammy was out waiter twice throughout the stay and he was so helpful. My husband has titanium elite and at least 6 suite nights in our account. Real-time inventory management and booking software by RealTime Reservation LLC. We offer a relaxing haven with light-filled, airy rooms and suites steps from Ka'anapali Beach, the perfect start to your Maui vacation. Same with happy hour. The badExpect long lines for everything. With Warmest Aloha,Michelle De Guzman Director of Front Office. Properties across the United Kingdom are busy creating themed amenities to mark the May 6 coronation of King Charles III. During special ceremonies, the lei worn as a crown on the head is called a lei poo. We appreciate your feedback and look forward to seeing you again soon. Please see our partners for more details. Click here to view a video about The Westin Maui Resort & Spa. The Lanai features different sections suitable for sharing a drink with friends, getting some work done, eating a light meal and relaxing. Review tags are currently only available for English language reviews. Enjoy a beautiful balcony with comfy chairs and a bar top with stools to soak in the stunning ocean views, talk story, and savor a drink. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Rentals are available at the pool towel desk. Before we jump into the details of the newly renovated Westin Maui, remember that Hawaii is currently requiring a 10-day quarantine unless the island you are visiting is participating in the state's pre-arrival testing program. "We are after quality, not quantity on the activity front. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. I highly recommend the Westin Hokupaa Tower in that part of Maui. %[}] I canclled my trip immedIately and they kept my money. 301 Route 17 N, Suite 1150, Rutherford, NJ We were very excited to check out this part of Maui and loved the Westin on the Big Island. Saw some good reviews but upon arrival have been nothing but disappointed. The views from the lounge were great, and we enjoyed the MUCH smaller crowds. Oralani Koa, a new manager of Hawaiian programming, started at the resort roughly a year ago and has revamped activities and cultural experiences, including basket weaving, storytelling, and stargazing sessions. So, that was the goal, to introduce the first luxury product on Kaanapali beach, which creates a point of difference with the competition.". We then tried to get down at 6:45am to join the act in saving a seat and still, every seat had a flip flop, beach toy or towel on the seat. Once you fill out the health questionnaire, you'll be emailed a QR code that is used at the airport to verify your test results and check you in for your trip. The Hokupa'a Experience includes exclusive concierge service, personal guest experience team, exclusive access to The Lanai at Hokupa'a (food and drinks available for an additional cost), complimentary artisanal Hawaiian small bites at breakfast served daily, exclusive access to infinity edge cocktail pools, daily beverage sampling with Lanai mixologist, a close up of Chase the Sunset torch lighting experience, and daily cultural experiences. Copyright 2008-2023 Costco Wholesale. All guests staying in the luxury tower have exclusive access to the new Lanai at Hokupaa on the building's second floor. There is an infinity-edge pool with ocean views and a suspended daybed that proved the perfect perch for scanning the sea for humpback whale spouts and leaping spinner dolphins. It's a one-bedroom suite that comes with a drool-worthy tub and excellent views of the ocean. They now offer the "Lanai" which is a VIP experience for those in the higher end rooms which we were. The Westin Maui Resort and Spa luxury tower Hokupaa offers exclusive access to the Lanai, which features a lounge, bar and infinity pool for tower guests. Kaanapali and Wailea have totally different vibes and Im glad we stayed in both areas. J.R. Harris toured South Africa, solo, in 1982. Once again, we didn't get any kind of upgrade which just leads to #22. %{= pickUpAgencyName } Photo Credit: Courtesy of Westin Maui Resort and Spa, Kaanapali, SEAS TODAY WITH DONDRA Special Travel Weekly Edition. The Tower sort of functions like a smaller hotel within the resort. $100 Luxury Property Credit: Enjoy your stay. In many cases, booking a trip through the Malama program also means benefiting from discounts on your trip. Kaanapali and Wailea have totally different vibes and Im glad we stayed in both areas. Save 20% now, stay later on our Discover Hkpaa luxury package with $100 nightly credit. We regret your dissatisfaction and appreciate your patience. All guests staying in the beachfront tower enjoy complimentary access to the Lanai, a second-floor lounge with a bar where breakfast is served and exclusive cultural programming is offered. Enjoy stunning ocean views and exclusive access to the Lnai. The spa was also terrific and I had a top notch massage. Hokupaa rooms are spacious and thoughtfully designed, outfitted with Westin's signature Heavenly Beds and Heavenly Baths, private balconies and decor deploying soft blues, beechwood and light, natural tones. Unless you pay the crazy $250 a NIGHT up charge for their new tower you are in an older room that is the size of most rooms in NYC. While the resort itself feels private and exclusive while you're within the property, the Westin Maui is situated in an area perfect for those who also want to get out and explore. Review tags are currently only available for English language reviews. The restaurants, bars, and common areas are great as well. Copyright 2023 Northstar Travel Media, LLC. Traditionally a lei was used to signify rank. //id: a6b87b575d2c46df829443208dbb20f5 She was able to find spots when there was nothing available. The Westin Maui Resort & Spa, Ka'anapali 2365 Kaanapali Parkway, Lahaina, Maui, Hawaii, USA, 96761 Tel: +1 808-667-2525 Kahului/Maui Distance From Property: 28 Miles Phone Number: +1 808-665-6108 Visit Website Kapalua Airport - Maui Distance From Property: 3 Miles Phone Number: +1 808-872-3830 Visit Website Our guest services team is available to make arrangements based on your requirements. We spent 5 nights there and the 4 nights at the Hotel Wailea in Wailea. More Date of stay: March 2022 See all 6,624 reviews Nearby Hotels Ocean Tower - Premium Resort . When you book a Malama package stay with the Westin Maui, you'll pick up an upcycled grain bag, gloves and Coastal Marine Debris Monitoring datasheet from either PWFs Lahaina or Maalaea Ocean Stores at some point during your trip. The tower offers an upgraded luxury experience, including an exclusive club space, something the West Maui property did not have before. There wasn't a single thing I tried on the menu at Hale Moolelo (the downstairs hotel bar and restaurant that can be ordered from the Lanai) that wasn't delicious: crab cakes, poke, a Hawaiian chicken sandwich and more. Some water activities are prohibited during whale season out of concern for the animals, but you'll still have plenty of activity options throughout the whole year. She told us where to go and explained in detail how to get there She got us free drinks. We spent 5 nights there and the 4 nights at the Hotel Wailea in Wailea. We are immensely pleased to know you enjoyed our beautiful beachfront property and reconceived luxury tower, Hkpa'a, featuring newly-redesigned and completely transformed guestrooms and suites along with exclusive access to The Lnai at Hkpa'a, which includes panoramic views, daily breakfast, a private bar, innity edge cocktail pools, and cultural experiences. Whalers village is next door so that gave some options but also long lines. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Terms apply. I stayed in a Premier Suite in the new Hkpaa tower. Relax in our comfortable oceanfront larger guest rooms with one king bed, The Lnai access, and a spacious private balcony. Tripadvisor performs checks on reviews. Its a fantastic perk to staying in the new tower. Guests can relax, play games, take a dip in the wading pool and enjoy a cocktail from the bar. We upgraded to ocean front, so our view was amazing, and the newly renovated room was very nice. We hope to provide you the room of your choice on your next visit to Maui.With Warmest Aloha, Kevin HancockDirector of Guest Experience, This is the version of our website addressed to speakers of English in the United States. Check in said 1 p.m. Corrected: This report was updated to correct the spelling of the restaurant Waicoco. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Food/coffee/juices are available for free and there is a full bar as well. Like I said, there were parts of the experience that werent ideal, but it was due more to Covid issues than the resort itself as far as we were concerned. Westin is always focused on wellness, and we love bringing in that next thing no one has heard of yet.". Aloha Adventurer697514, Thank you for being a valued Marriott Bonvoy Titanium Elite member and for taking the time to post your review. All Rights Reserved. Earn up to $300 in statement credits per calendar year (up to $25 per month) for eligible purchases at restaurants worldwide. You can also book a guided snorkeling adventure with our partner. Read More Cultural Experience Prev 01 / 04 Next Lei Po'o Making Ulana Niu/Coconut Weaving In some cases, we would see older couples doing laps around the pool trying to find a seat while the chairs next to us sat unused for 85% of the day. Aurora Crispin was extremely helpful in booking my activities. When I asked the pool manager about it he said this was a miscommunication and was very rude about my concerns. Guests are immediately immersed in a tropical atmosphere as they walk through the entry hallway lined on both sides with vertical gardens. With Warmest Aloha,Michelle De Guzman Director of Front Office. These artfully designed activities help guests experience the cultural practices and traditions of Hawaii while they visit Ka'anapali Beach. Stretch out in our premium ocean view room overlooking the resort pools and waterfalls, beautiful view of the ocean and south Ka'anapali Beach and the island of Lnai. Experience Unparalleled Relaxation and Comfort. For an explanation of our Advertising Policy, visit. Lock in the lowest price from these sites. Cell phone protection: You can be reimbursed for your costs to repair or replace your damaged or Stolen cell phone up to $800, subject to a $50 deductible, for 2 approved claims per 12-month period when your prior month's wireless bill was paid utilizing an Eligible Card Account. We apologize for the inconvenience this has caused, and we look forward to hearing from you soon. Do not refresh your browser or exit this page. For those that can afford it, it's a unique experience you don't get anywhere else in Kaanapali.". My surf lesson with Maui Surfer Girls was held at Guardrails, which is also just a short drive away. The cocktails are also great because no trip to Hawaii is complete without at least one Mai Tai while you watch the sunset. more. The rooms are super clean and well appointed. Daily cultural activities offered in the Lanai include lessons on crafting a flower crown, playing the ukulele, pounding taro, Hawaiian cooking and making specialty cocktails. Savor a peaceful night's sleep in your Ka'anapali suite with our hotel's signature Heavenly Bed, Transformed Hokupa'a Tower rooms have exclusive access to the Lanai and its amenities, Rely on high-speed internet access with strong connectivity throughout our Ka'anapali lodgings, Our Ocean Tower guest rooms feature sleek glass balcony railings with views of Ka'anapali Beach, Return from shopping and hula lessons at Whalers Village to luxury Ka'anapali accommodations, Our Aqualani team makes it effortless to travel from your Ka'anapali hotel room to our outdoor pools. We'll run a soft credit check to find special offers, but it wont affect your credit score. This world-class resort boasts great dining options, a lavish ocean-view spa, and newly renovated rooms and swimming pools. But one of the other benefits of staying in the resort's new luxury tower is exclusive access to its Lanai. Certain hotels have resort fees. Upgrade your stay to a room or suite in the newly-redesigned and completely transformed HokupaaTower. Parking fees may apply and are paid directly to the resort upon checkout. Find the best deals on vacation packages to destinations in Mexico, Caribbean, Hawaii, Central America, and South America with United Vacations. "You've got an exclusive spot for drinks and breakfast, the pool, daily cultural experiences and amazing views. Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali, responded to this review. We are grateful for your feedback as we are continually striving to improve our guest experience in all areas of our hotel. They said that they would put stickers on any that weren't used for an hour, but that never happened while we were there. Relax in our comfortable oceanfront larger guest rooms with two queen beds, the Lnai access, and a spacious private balcony. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Each island has a distinct vibe, and different areas of each island offer a unique experience. There are zero upgrades to outlets, sink is in the open etc. We are elated to know you enjoyed the delicious food and beverages we serve, along with the exceptional service provided by our associates. The suite features a balcony space to relax outdoors and a soaking tub overlooking the Pacific. Guests staying in Hokupa'a Tower rooms will receive exclusive concierge service, exclusive access to The Lanai at Hokupa'a which features premier panoramic ocean views, complimentary artisanal Hawaiian small bites at breakfast served daily, exclusive access to infinity edge cocktail pools, a close up of Chase the Sunset torch lighting experience, daily cultural experiences and more. The Westin is the nicest property in the Kaanapali area. Answer 11 of 14: Hello! With Warmest Aloha,Michelle De Guzman Director of Front Office. Please view our advertising policy page for more information. 301 Route 17 N, Suite 1150, Rutherford, NJ I will not book into the Hokupaa-a wing anymore as it is simply not worth it.This could be a true 5 star hotel, but at present it is sadly just not there (except for Jen and Lori who were absolutely fantastic and went out of their way for us. And each evening for pu pus drive away at hotels participating in the wading pool and a... 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